Privacy Policy

Last Updated: [8-12-2025]

This Privacy Policy explains how Total Cleaning Miami. We, uses, and protects the personal information of users who visit or interact with our website https://www.totalcleaningmiami.com/ and our cleaning services for homes, businesses, condominiums, and offices within the United States.

We are committed to safeguarding your privacy and ensuring the security of your personal information. By using our website or hiring our services, you agree to the terms outlined in this policy.


1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Home, commercial, or office address
  • Phone number
  • Email address
  • Information needed to provide estimates or schedule services
  • Details about your property (size, type of space, special requests)

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and operating system
  • Pages visited and time spent on the website
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process service requests, quotes, and scheduling
  • Communicate regarding services, updates, or confirmations
  • Improve customer experience and personalize interactions
  • Enhance our website and internal operations
  • Comply with legal obligations
  • Send promotional offers (with the option to unsubscribe at any time)

3. Sharing Your Information

We do not sell your personal information.
We may share it only with:

3.1 Trusted Third-Party Service Providers

These may include:

  • Payment processors
  • Customer management systems
  • Digital marketing services

These providers are authorized to use your information solely to perform services on our behalf.

3.2 Legal Compliance

We may disclose information if required to:

  • Meet legal or regulatory obligations
  • Respond to lawful requests
  • Protect our rights, safety, or the safety of our clients

4. Data Security

We implement technical and administrative safeguards to protect your personal information against unauthorized access, alteration, disclosure, or loss.
However, no online system is completely secure, and we cannot guarantee absolute protection.


5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance navigation and user experience
  • Analyze website traffic
  • Store user preferences

You may disable cookies through your browser settings, but doing so may affect certain website features.


6. Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from minors.
If you believe information has been collected inadvertently, please contact us so we can delete it promptly.


7. Your Privacy Rights (U.S. Residents)

Depending on your state of residence, you may have rights such as:

  • Accessing your personal information
  • Requesting corrections
  • Requesting deletion
  • Opting out of marketing communications

You can exercise these rights by contacting us at the information provided below.


8. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for their content, practices, or privacy policies.
We encourage users to review the privacy statements of any external websites they visit.


9. Changes to This Privacy Policy

We may update or modify this Privacy Policy at any time.
The “Last Updated” date above will reflect the most recent version.
Continued use of our website after changes have been posted constitutes acceptance.


10. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us:

Total Cleaning Miami
Email: contact@totalcleaningmiami.com
Phone: (786 5941855) – (305 5723229)
Address: 3550 NW 85 CT, Doral, FL 33122